Repsly incident

[Web] [Mobile] Password reset issue

Minor Resolved View vendor source →

Repsly experienced a minor incident on July 28, 2021 affecting Web and Mobile, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2021, 01:26 PM UTC
Resolved
Jul 28, 2021, 01:46 PM UTC
Duration
20m
Detected by Pingoru
Jul 28, 2021, 01:26 PM UTC

Affected components

WebMobile

Update timeline

  1. investigating Jul 28, 2021, 01:26 PM UTC

    We have identified and are working on resolving an issue with the Password reset at the moment. We're working hard to solve this problem as soon as possible. Please try this feature later or reach out to [email protected] to request an update when this issue has been resolved. The remainder of the application is working as planned.

  2. monitoring Jul 28, 2021, 01:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 28, 2021, 01:46 PM UTC

    This incident has been resolved.