Repsly experienced a critical incident on August 31, 2021 affecting Web and Mobile, lasting 2h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 31, 2021, 06:45 PM UTC
We have identified and are working on resolving an issue with our service at the moment. We're working hard to solve this problem as soon as possible. Please try again later or reach out to [email protected] to request an update when this issue has been resolved.
- investigating Aug 31, 2021, 07:44 PM UTC
We are continuing to work hard to investigate the issue. Until this moment we didn't find a solution to this problem. As soon as we made any kind of progress, please be sure that we will give you an update. Thank you for understanding and continued patience.
- monitoring Aug 31, 2021, 09:22 PM UTC
Due to an outage with an upstream vendor, customers have been unable to login to Repsly. All Repsly customer data is safe and unaffected. We restarted Repsly services and resolved an outage. We will continue to monitor the situation.
- resolved Aug 31, 2021, 09:37 PM UTC
The incident has been resolved