Repsly experienced a minor incident on December 7, 2021 affecting Web and Mobile, lasting 1h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 07, 2021, 06:34 PM UTC
Our data processing infrastructure is running behind which is causing inaccuracies with the photos submitted through the Repsly mobile application. Currently, we are experiencing a problem with the service for storing photos, and because of that photos seem broken. No data has been lost and the system should be caught up shortly, after that all photos will be properly synchronized.
- identified Dec 07, 2021, 07:55 PM UTC
We are continuing to be on top of this issue. Still waiting for outsourced services to fix the problem on their side after which the problem with synchronizing photos will be resolved and Repsly application fully operational.
- resolved Dec 07, 2021, 08:28 PM UTC
This incident has been resolved.