Repsly incident

[Web] [Mobile] Authorization service unavailable

Critical Resolved View vendor source →

Repsly experienced a critical incident on December 17, 2021 affecting Web and Mobile, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2021, 04:02 PM UTC
Resolved
Dec 17, 2021, 04:51 PM UTC
Duration
49m
Detected by Pingoru
Dec 17, 2021, 04:02 PM UTC

Affected components

WebMobile

Update timeline

  1. investigating Dec 17, 2021, 04:02 PM UTC

    We have identified and are working on resolving an issue with our authorization service. Our apologies for the disruption but at this time we are unable to log you into the application. We are working hard to solve this problem as soon as possible. Please check back later and we will provide you an e-mail update when this issue is resolved.

  2. monitoring Dec 17, 2021, 04:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 17, 2021, 04:51 PM UTC

    This incident has been resolved.