Repsly experienced a major incident on April 3, 2023 affecting Web and Mobile, lasting 1h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 03, 2023, 12:00 PM UTC
We have identified and are working on resolving an issue with our service at the moment. We're working hard to solve this problem as soon as possible. Please try again later or reach out to [email protected] to request an update when this issue has been resolved. Mobile users could experience problems with login into Repsly mobile application or with synchronizing data.
- identified Apr 03, 2023, 12:01 PM UTC
The issue has been identified, and we are working on fixing the problem. Mobile users who are experiencing problems with data synchronization are working in offline mode. All the data will be synchronized once the issue is resolved, so there is no data loss.
- monitoring Apr 03, 2023, 12:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 03, 2023, 01:36 PM UTC
This incident has been resolved.