Repsly incident

[Mobile] Service unavailable

Critical Resolved View vendor source →

Repsly experienced a critical incident on September 12, 2023 affecting Mobile, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2023, 03:22 PM UTC
Resolved
Sep 12, 2023, 04:23 PM UTC
Duration
1h 1m
Detected by Pingoru
Sep 12, 2023, 03:22 PM UTC

Affected components

Mobile

Update timeline

  1. identified Sep 12, 2023, 03:22 PM UTC

    We have identified and are currently working on resolving an issue with our service. Mobile users cannot synchronize the data at the moment or log in to the application. All the data are secured, and they will not be lost. Once the service is up and running again, the data will be synchronized.

  2. monitoring Sep 12, 2023, 03:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 12, 2023, 04:23 PM UTC

    This incident has been resolved.