Replicon incident

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Major Resolved View vendor source →

Replicon experienced a major incident on December 2, 2023 affecting na3 and na4 and 1 more component, lasting 14h 18m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2023, 10:50 AM UTC
Resolved
Dec 03, 2023, 01:09 AM UTC
Duration
14h 18m
Detected by Pingoru
Dec 02, 2023, 10:50 AM UTC

Affected components

na3na4na5na6na8na9na12eu1eu2eu3

Update timeline

  1. investigating Dec 02, 2023, 10:21 AM UTC

    We are currently investigating the issue.

  2. identified Dec 02, 2023, 10:50 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Dec 02, 2023, 11:38 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Dec 02, 2023, 12:56 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Dec 02, 2023, 01:55 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Dec 02, 2023, 05:40 PM UTC

    A fix has been identified and tested. We are rolling out the fix shortly.

  7. monitoring Dec 03, 2023, 12:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Dec 03, 2023, 01:09 AM UTC

    The fix has been deployed and incident is now resolved.