Replicon incident

Elevated Errors on Timesheet Load

Minor Resolved View vendor source →

Replicon experienced a minor incident on April 17, 2024 affecting na5 and eu1, lasting 9h 23m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2024, 08:29 PM UTC
Resolved
Apr 18, 2024, 05:52 AM UTC
Duration
9h 23m
Detected by Pingoru
Apr 17, 2024, 08:29 PM UTC

Affected components

na5eu1

Update timeline

  1. investigating Apr 17, 2024, 08:29 PM UTC

    We're experiencing an elevated level of internal errors that may be impacting customers. Our engineering teams are currently looking into the issue. We will post updates as soon as we have more information. The issue is being experienced by users from specific regions only.

  2. investigating Apr 18, 2024, 01:31 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 18, 2024, 01:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 18, 2024, 05:52 AM UTC

    This incident has been resolved