Replicon incident

Integration platform degraded performance

Major Resolved View vendor source →

Replicon experienced a major incident on May 1, 2024 affecting Integrations, lasting 10h 27m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2024, 06:38 PM UTC
Resolved
May 02, 2024, 05:05 AM UTC
Duration
10h 27m
Detected by Pingoru
May 01, 2024, 06:38 PM UTC

Affected components

Integrations

Update timeline

  1. investigating May 01, 2024, 06:38 PM UTC

    We have identified an issue with one of our integration platforms impacting a subset of our customers, Our engineering teams are currently working on a fix. We will post updates as soon as we have more information.

  2. investigating May 01, 2024, 07:10 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 01, 2024, 07:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating May 01, 2024, 09:58 PM UTC

    We have identified some further instances of this issue and are continuing to investigate.

  5. monitoring May 01, 2024, 11:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved May 02, 2024, 05:05 AM UTC

    This Incident is Resolved