Replicon incident

ZeroTime & Analytics - Service Disruption

Major Resolved View vendor source →

Replicon experienced a major incident on August 26, 2024 affecting na3 and na4 and 1 more component, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2024, 05:56 PM UTC
Resolved
Aug 26, 2024, 07:51 PM UTC
Duration
1h 54m
Detected by Pingoru
Aug 26, 2024, 05:56 PM UTC

Affected components

na3na4na5na6na8na9na12eu1eu2eu3

Update timeline

  1. investigating Aug 26, 2024, 05:56 PM UTC

    Zero Time & Analytics - Service Disruption We are currently experiencing an issue with our ZeroTime and Analytics featurse within our application, and it is currently unavailable. We apologise for any inconvenience this may cause. Impact: Logins to ZeroTime and Analytics platforms are currently down. We have identified the root cause and are implementing the necessary measures to resolve it.

  2. identified Aug 26, 2024, 06:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 26, 2024, 07:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 26, 2024, 07:51 PM UTC

    This incident has been resolved.