Replicon incident

EU3 - Performance Degradation

Minor Resolved View vendor source →

Replicon experienced a minor incident on December 2, 2024 affecting eu3, lasting 5h 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2024, 10:23 AM UTC
Resolved
Dec 02, 2024, 03:34 PM UTC
Duration
5h 10m
Detected by Pingoru
Dec 02, 2024, 10:23 AM UTC

Affected components

eu3

Update timeline

  1. investigating Dec 02, 2024, 10:23 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 02, 2024, 11:00 AM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 02, 2024, 11:56 AM UTC

    We are actively investigating the issue and working diligently to identify the root cause. We will share additional updates as soon as we have more information.

  4. investigating Dec 02, 2024, 12:50 PM UTC

    We have observed some improvements in performance; however, the issue remains intermittent. Our engineering teams are continuing to investigate and work toward a resolution.

  5. identified Dec 02, 2024, 01:55 PM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring Dec 02, 2024, 02:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring Dec 02, 2024, 02:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Dec 02, 2024, 03:34 PM UTC

    This incident has been resolved.