Replicon incident

EU3 - Login Failures

Critical Resolved View vendor source →

Replicon experienced a critical incident on January 24, 2025 affecting eu3, lasting 9h 44m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2025, 11:06 AM UTC
Resolved
Jan 24, 2025, 08:50 PM UTC
Duration
9h 44m
Detected by Pingoru
Jan 24, 2025, 11:06 AM UTC

Affected components

eu3

Update timeline

  1. investigating Jan 24, 2025, 11:06 AM UTC

    We are aware of elevated errors impacting login and access to our application. Our Engineering teams are actively investigating the issue and are working to resolve it as quickly as possible. We will provide updates as more information becomes available.

  2. identified Jan 24, 2025, 11:24 AM UTC

    The root cause has been identified and working on a resolution to resolve this issue at the earliest.

  3. identified Jan 24, 2025, 12:08 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jan 24, 2025, 12:41 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Jan 24, 2025, 02:39 PM UTC

    We are continuing to work on a fix for this issue.

  6. resolved Jan 24, 2025, 08:50 PM UTC

    This incident has been resolved.