Replicon incident

NA6: Degraded performance with timesheet submission

Minor Resolved View vendor source →

Replicon experienced a minor incident on August 31, 2023 affecting na6, lasting 6h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2023, 02:45 PM UTC
Resolved
Aug 31, 2023, 09:01 PM UTC
Duration
6h 16m
Detected by Pingoru
Aug 31, 2023, 02:45 PM UTC

Affected components

na6

Update timeline

  1. investigating Aug 31, 2023, 02:45 PM UTC

    We have noticed degraded performance while submitting the timesheets. Our engineering teams are currently looking into the issue. We will post updates as soon as we have more information.

  2. identified Aug 31, 2023, 03:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 31, 2023, 03:58 PM UTC

    We have identified the root cause for this issue and a fix is being worked upon. We will provide more updates soon.

  4. identified Aug 31, 2023, 04:35 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Aug 31, 2023, 05:14 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Aug 31, 2023, 06:17 PM UTC

    We continue to progress towards resolving the issue and will post updates as soon as we have more information.

  7. monitoring Aug 31, 2023, 07:45 PM UTC

    A fix has been implemented, and the system is recovering. We will provide another update in the next 30 minutes.

  8. monitoring Aug 31, 2023, 08:37 PM UTC

    The system has recovered, and we are continuing to monitor for any further issues.

  9. resolved Aug 31, 2023, 09:01 PM UTC

    This incident has been resolved.