Replicon incident

Na12 Performance Degradation while processing backend work

Minor Resolved View vendor source →

Replicon experienced a minor incident on April 22, 2024 affecting na12, lasting 1d 10h. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2024, 02:13 PM UTC
Resolved
Apr 24, 2024, 12:25 AM UTC
Duration
1d 10h
Detected by Pingoru
Apr 22, 2024, 02:13 PM UTC

Affected components

na12

Update timeline

  1. investigating Apr 22, 2024, 02:13 PM UTC

    We're experiencing a performance degradation while processing backend work that may be impacting customers. This degradation can impact the accuracy of pre-calculated data on some list pages & few reports. Our engineering teams are currently looking into the issue. We will post updates as soon as we have more information.

  2. identified Apr 22, 2024, 02:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 23, 2024, 12:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2024, 12:25 AM UTC

    This incident has been resolved