ReplicateLabs incident

Issues with video calls

ReplicateLabs is currently experiencing a major incident affecting Website and App, which began 85d ago. The vendor's full update timeline is below.

Started
Jul 28, 2026, 11:09 PM UTC
Resolved
Ongoing
Duration
● 84d 16h
Detected by Pingoru
Jul 28, 2026, 11:09 PM UTC

Affected components

WebsiteApp

Update timeline

  1. investigating Jul 28, 2026, 11:09 PM UTC

    Status: Investigating Some customers may experience disconnects, drops or inability to start video calls due to security filters blocking a third-party provider. Affected components Website (Degraded performance) App (Partial outage)

  2. investigating Jul 28, 2026, 11:19 PM UTC

    Status: Investigating We have confirmed the list of vendors blocking connectivity and are working with them to restore access. Affected components Website (Operational) App (Degraded performance)

  3. monitoring Jul 29, 2026, 11:52 AM UTC

    Status: Monitoring We have been informed the security filters have been updated to unblock video calling functionality. We're monitoring performance. Affected components Website (Operational) App (Operational)