Replicated experienced a minor incident on June 17, 2024 affecting Vendor Portal, lasting 4h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 17, 2024, 06:57 PM UTC
Customers are experiencing delays receiving activation code emails
- monitoring Jun 17, 2024, 07:14 PM UTC
We believe these delays are related to an ongoing incident with our email provider. We are monitoring for resolution on their end at this time.
- monitoring Jun 17, 2024, 07:41 PM UTC
Our email provider has updated their incident with information that they have identified the cause of delays and are actively working to resolve the issue.
- monitoring Jun 17, 2024, 08:14 PM UTC
We are continuing to monitor our email provider for improvements to this issue
- monitoring Jun 17, 2024, 08:36 PM UTC
Our email provider is indicating that they are mitigating the cause of this issue and that emails are beginning to process and send. We continue to monitor for resolution on this issue.
- monitoring Jun 17, 2024, 09:24 PM UTC
We are continuing to monitor our email provider for resolution to this issue
- monitoring Jun 17, 2024, 09:57 PM UTC
Our email provider has implemented a fix to resolve email deliverability issues. We continue to monitor for resolution of their incident.
- resolved Jun 17, 2024, 11:32 PM UTC
Our email provider has stated the issue is resolved on their platform. We are also seeing successful email delivery at this time.