Replicated incident

Increased 5xx rate for Vendor API

Minor Resolved View vendor source →

Replicated experienced a minor incident on October 21, 2024 affecting Vendor Portal, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2024, 04:51 PM UTC
Resolved
Oct 21, 2024, 05:35 PM UTC
Duration
43m
Detected by Pingoru
Oct 21, 2024, 04:51 PM UTC

Affected components

Vendor Portal

Update timeline

  1. identified Oct 21, 2024, 04:51 PM UTC

    We have identified the issues causing a higher than expected 5xx rate for the Vendor API. We have mitigated this by rolling back some recent changes and are working on a long-term solution.

  2. monitoring Oct 21, 2024, 05:29 PM UTC

    A long-term fix for this issue has been released and we are currently monitoring.

  3. resolved Oct 21, 2024, 05:35 PM UTC

    This issue should now be resolved