Replicated incident

Email deliverability spam issue

Notice Resolved View vendor source →

Replicated experienced a notice incident on March 24, 2025 affecting Vendor Portal, lasting 9h 56m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2025, 04:30 PM UTC
Resolved
Mar 25, 2025, 02:26 AM UTC
Duration
9h 56m
Detected by Pingoru
Mar 24, 2025, 04:30 PM UTC

Affected components

Vendor Portal

Update timeline

  1. identified Mar 24, 2025, 04:30 PM UTC

    Check your spam folder. Our transactional email provider is seeing deliverability problems with gmail. https://status.postmarkapp.com/notices/bt3ky3r8zlaapqlo-increased-gmail-spam-reports

  2. monitoring Mar 24, 2025, 11:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 25, 2025, 02:26 AM UTC

    This incident has been resolved.