Reown incident

Elevated 500 errors from Explorer API

Notice Resolved View vendor source →

Reown experienced a notice incident on May 27, 2024 affecting Relay and Explorer API, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2024, 04:20 PM UTC
Resolved
May 27, 2024, 04:58 PM UTC
Duration
38m
Detected by Pingoru
May 27, 2024, 04:20 PM UTC

Affected components

RelayExplorer API

Update timeline

  1. identified May 27, 2024, 04:20 PM UTC

    The issue has been identified and we decided to rolled back our last deployment, systems are stabilizing.

  2. monitoring May 27, 2024, 04:49 PM UTC

    A fix has been applied and we are monitoring our systems.

  3. resolved May 27, 2024, 04:58 PM UTC

    The incident has been fully resolved. We are working on a post-mortem and we will post it shortly.

  4. postmortem May 30, 2024, 10:38 AM UTC

    [https://walletconnect.notion.site/Explorer-API-outage-edd0b0a310694bb1a011ddbefb57e797?pvs=25](https://walletconnect.notion.site/Explorer-API-outage-edd0b0a310694bb1a011ddbefb57e797?pvs=25)