Reown incident

Outage on walletconnect.network and related subdomains due DNS registrar issue

Major Resolved View vendor source →

Reown experienced a major incident on December 20, 2024 affecting Profiles, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2024, 08:08 PM UTC
Resolved
Dec 21, 2024, 11:41 PM UTC
Duration
1d 3h
Detected by Pingoru
Dec 20, 2024, 08:08 PM UTC

Affected components

Profiles

Update timeline

  1. investigating Dec 20, 2024, 08:08 PM UTC

    We are currently investigating an issue with DNS resolution of the walletconnect.network domain and related subdomains such as airdrop.walletconnect.network.

  2. investigating Dec 20, 2024, 09:38 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 20, 2024, 11:04 PM UTC

    We have escalated the issue to the Cloudflare Registrar team and are exploring avenues to bring affected services back online.

  4. identified Dec 21, 2024, 10:12 PM UTC

    The issue has been identified and we are in contact with relevant parties to resolve the issue as quickly as possible.

  5. monitoring Dec 21, 2024, 11:15 PM UTC

    A fix has been implemented and we are monitoring the restoration of all walletconnect.network services.

  6. resolved Dec 21, 2024, 11:41 PM UTC

    This incident has been resolved.