Rentman incident

DNS Resolution Errors

Notice Resolved View vendor source →

Rentman experienced a notice incident on October 22, 2019 affecting Rentman Application, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2019, 08:41 PM UTC
Resolved
Oct 22, 2019, 10:12 PM UTC
Duration
1h 30m
Detected by Pingoru
Oct 22, 2019, 08:41 PM UTC

Affected components

Rentman Application

Update timeline

  1. identified Oct 22, 2019, 08:41 PM UTC

    Our service provider Amazon Web Services is reporting occasional DNS resolution errors that are affecting Rentman as well. This may result in errors when trying to access your workspace on some devices. Amazon has reported that they are actively working towards resolving this as soon as possible. You can stay up-to-date and find more information here: https://status.aws.amazon.com/

  2. identified Oct 22, 2019, 08:46 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 22, 2019, 09:49 PM UTC

    We rerouted our traffic through a different provider and we are monitoring the results.

  4. resolved Oct 22, 2019, 10:12 PM UTC

    This incident has been resolved.