Rentman incident

Degraded performance

Notice Resolved View vendor source →

Rentman experienced a notice incident on November 24, 2020 affecting Rentman Application, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2020, 10:53 AM UTC
Resolved
Nov 24, 2020, 12:18 PM UTC
Duration
1h 24m
Detected by Pingoru
Nov 24, 2020, 10:53 AM UTC

Affected components

Rentman Application

Update timeline

  1. identified Nov 24, 2020, 10:53 AM UTC

    We have received reports of degraded performance of Rentman. We are currently investigating and will provide further updates as they are available. Current services that have downgraded performance: - Sending subrent requests to other Rentman users - Status reports on emails send from Rentman in the Messages module

  2. monitoring Nov 24, 2020, 12:10 PM UTC

    The email status reports are back online and we are monitoring this issue. If you are still experiencing problems with email status reports, please do not hesitate to get in touch: https://www.rentman.io/contact Please note that sending subrent requests to other Rentman users is still not fully functional yet, we are still working on this.

  3. resolved Nov 24, 2020, 12:18 PM UTC

    All services are back online and everything should be running as normal. We are monitoring the issue and investigating the cause of this outage. If you are still experiencing problems, do not hesitate to get in touch: https://www.rentman.io/contact We apologize for any inconvenience caused by the degraded performance.