Rentman experienced a major incident on December 15, 2021 affecting Outbound Delivery and Rentman Application and 1 more component, lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 15, 2021, 03:56 PM UTC
We have received reports of degraded performance of Rentman. We have identified the problem at our server supplier and are rerouting traffic to stable servers.
- identified Dec 15, 2021, 03:57 PM UTC
We have received reports of degraded performance of Rentman. We have identified the problem at our server supplier and are rerouting traffic to stable servers.
- monitoring Dec 15, 2021, 04:12 PM UTC
We have rerouted the traffic from North & South America to stable servers and from first reports it looks like Rentman is operational again. We do see that our email delivery provider is still having degraded performance.
- monitoring Dec 15, 2021, 04:52 PM UTC
Our email delivery provider is again fully operational. We are monitoring the situation.
- resolved Dec 15, 2021, 05:53 PM UTC
This incident has been resolved