Rentman experienced a critical incident on May 19, 2022 affecting Outbound Delivery and Rentman Application and 1 more component, lasting 2h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 19, 2022, 12:07 PM UTC
Rentman is experiencing an issue at the moment. We are currently investigating it and will provide further updates as they are available.
- monitoring May 19, 2022, 12:36 PM UTC
All servers are back online and everything should be running as normal. We are monitoring the issue and investigating the cause of this outage. If you are still experiencing problems, do not hesitate to get in touch: https://www.rentman.io/contact We apologize for any inconvenience caused by the downtime.
- resolved May 19, 2022, 02:39 PM UTC
This incident has been resolved. We are continuing our investigation into the root cause of this incident. When we finalize this investigation we will post a postmortem on this page. At Rentman, we take all outages seriously. We want you to understand why it happened, what we have done about it, and what steps we are still taking. By being transparent about the incidents and our measures we hope to demonstrate our ongoing commitment to offering you a reliable Rentman platform. We thank you for your patience and continued support of Rentman, we are working hard to make sure we live up to the trust you have placed in us. If you have any questions or concerns, please don’t hesitate to reach out to us at [email protected].