Rentman incident

Rentman 3: E-mail cannot be sent

Major Resolved View vendor source →

Rentman experienced a major incident on January 23, 2018, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2018, 09:26 AM UTC
Resolved
Jan 23, 2018, 10:49 AM UTC
Duration
1h 23m
Detected by Pingoru
Jan 23, 2018, 09:26 AM UTC

Update timeline

  1. investigating Jan 23, 2018, 09:26 AM UTC

    No e-mails can currently be sent from Rentman 3. We are investigating the cause and working on a fix. We will update this page as soon as we have a solution. The current workaround is to download the files and e-mail using your own e-mail provider.

  2. resolved Jan 23, 2018, 10:49 AM UTC

    We have identified the issue and released a fix. The issue was caused by a problem communicating to our email provider. This has been solved and everything should work as normal. If you are still experiencing problems, do not hesitate to get in touch: https://www.rentman.io/contact We apologize for any inconvenience caused by this incident.