Rentman incident

Limited CALDAV synchronisation

Major Resolved View vendor source →

Rentman experienced a major incident on September 2, 2019 affecting Calendar sync, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2019, 12:53 PM UTC
Resolved
Sep 02, 2019, 01:52 PM UTC
Duration
59m
Detected by Pingoru
Sep 02, 2019, 12:53 PM UTC

Affected components

Calendar sync

Update timeline

  1. identified Sep 02, 2019, 12:53 PM UTC

    Synchronisation with the CALDAV service is limited and can lead to events not updating or requesting credentials on your phone. The issue is been identified and a fix is being implemented. We're expecting the service to resume normal operation around 19:00 CEST

  2. monitoring Sep 02, 2019, 01:49 PM UTC

    A fix has been implemented and we are monitoring the results

  3. resolved Sep 02, 2019, 01:52 PM UTC

    This incident has been resolved