Render incident

Some Postgres databases can’t be created in Frankfurt

Critical Resolved View vendor source →

Render experienced a critical incident on September 22, 2025 affecting PostgreSQL, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2025, 02:31 PM UTC
Resolved
Sep 22, 2025, 03:41 PM UTC
Duration
1h 9m
Detected by Pingoru
Sep 22, 2025, 02:31 PM UTC

Affected components

PostgreSQL

Update timeline

  1. investigating Sep 22, 2025, 02:31 PM UTC

    This doesn’t impact Postgres databases that are already running. It only partially affects Frankfurt. Any affected database that gets created will show a status of 'unknown'.

  2. identified Sep 22, 2025, 03:13 PM UTC

    We’ve identified the issue, but we’re still investigating.

  3. identified Sep 22, 2025, 03:40 PM UTC

    We are continuing to work on the issue.

  4. resolved Sep 22, 2025, 05:49 PM UTC

    This incident has been resolved.