Render incident

Small number of users impacted by stuck builds

Major Resolved View vendor source →

Render experienced a major incident on September 23, 2025 affecting Builds and Deploys and Builds and Deploys and 1 more component, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2025, 06:30 PM UTC
Resolved
Sep 26, 2025, 06:19 PM UTC
Duration
2d 23h
Detected by Pingoru
Sep 23, 2025, 06:30 PM UTC

Affected components

Builds and DeploysBuilds and DeploysBuilds and DeploysBuilds and DeploysBuilds and Deploys

Update timeline

  1. investigating Sep 23, 2025, 06:30 PM UTC

    We are aware of an issue resulting in stuck builds impacting a small minority of users with the "Wait" setting for their Overlapping Deploy Policy.

  2. identified Sep 24, 2025, 10:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 25, 2025, 11:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 26, 2025, 06:19 PM UTC

    This incident has been resolved.