Render incident

Some application and build logs are missing on the dashboard

Minor Resolved View vendor source →

Render experienced a minor incident on January 12, 2026 affecting Metrics/Logs and Metrics/Logs and 1 more component, lasting 5h 11m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2026, 02:45 PM UTC
Resolved
Jan 12, 2026, 07:56 PM UTC
Duration
5h 11m
Detected by Pingoru
Jan 12, 2026, 02:45 PM UTC

Affected components

Metrics/LogsMetrics/LogsMetrics/LogsMetrics/LogsMetrics/Logs

Update timeline

  1. investigating Jan 12, 2026, 02:45 PM UTC

    Some logs, especially build and application logs, may be temporarily missing. We’re actively investigating this and will work to fix it as soon as possible. Builds can still complete successfully even if the logs aren’t showing up.

  2. investigating Jan 12, 2026, 03:31 PM UTC

    We believe we’ve identified the root cause of the issue, and we’re currently doing some additional investigation to make sure it’s resolved properly.

  3. identified Jan 12, 2026, 05:16 PM UTC

    We’ve identified the issue and are now in recovery. Recovery may be slow due to the large volume of logs involved.

  4. monitoring Jan 12, 2026, 06:04 PM UTC

    We’re seeing steady recovery now, and logs should be showing again. We are still monitoring to confirm the longer-term recovery.

  5. resolved Jan 12, 2026, 07:56 PM UTC

    This incident has been resolved.