Render incident

Elevated latency for some new services when using the onrender.com address

Major Resolved View vendor source →
Started
Feb 04, 2026, 05:13 PM UTC
Resolved
Feb 04, 2026, 06:42 PM UTC
Duration
1h 29m
Detected by Pingoru
Feb 04, 2026, 05:13 PM UTC

Affected components

Web ServicesWeb ServicesWeb ServicesWeb ServicesWeb ServicesStatic SitesWeb Services - Free TierWeb Services - Free TierWeb Services - Free TierWeb Services - Free TierWeb Services - Free Tier

Update timeline

  1. investigating Feb 04, 2026, 05:13 PM UTC

    We are currently investigating this issue.

  2. identified Feb 04, 2026, 05:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 04, 2026, 05:29 PM UTC

    We have determined that services are reachable through their onrender.com address. Requests will be successful but may take longer. We are continuing to work on a fix.

  4. resolved Feb 04, 2026, 06:42 PM UTC

    Latency has returned to expected levels. Affected services were those created between 2026-02-04T16:30Z and 2026-02-04T18:17Z. Services created outside that period were not affected.

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