Render incident

Disruption affecting the provisioning of new instances in Singapore and partially in Oregon

Major Resolved View vendor source →

Render experienced a major incident on April 8, 2026 affecting Web Services and Web Services and 1 more component, lasting 12h 14m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 09:57 AM UTC
Resolved
Apr 08, 2026, 10:11 PM UTC
Duration
12h 14m
Detected by Pingoru
Apr 08, 2026, 09:57 AM UTC

Affected components

Web ServicesWeb ServicesCron JobsCron JobsBackground WorkersBackground WorkersBuilds and DeploysBuilds and DeploysWeb Services - Free TierWeb Services - Free Tier

Update timeline

  1. investigating Apr 08, 2026, 09:57 AM UTC

    This issue may affect new instances during builds, scaling, and similar operations. You may experience build/deploy failures. We are still investigating.

  2. investigating Apr 08, 2026, 10:31 AM UTC

    We have temporarily disabled free services in Singapore. We are continuing to investigate and work to mitigate the issue.

  3. investigating Apr 08, 2026, 10:54 AM UTC

    We are seeing some recovery following our mitigation efforts, but we are still working to identify the root cause for a long-term resolution.

  4. investigating Apr 08, 2026, 11:22 AM UTC

    We are continuing to investigate this issue.

  5. identified Apr 08, 2026, 11:23 AM UTC

    Services with paid compute should now be operating normally. Please note that free services in this region are still intermittently disabled.

  6. identified Apr 08, 2026, 02:42 PM UTC

    We are now seeing the same issue affecting services in Oregon partially. We are investigating to remediate this as quickly as possible.

  7. identified Apr 08, 2026, 03:02 PM UTC

    We are continuing to work on a fix for this issue.

  8. monitoring Apr 08, 2026, 03:02 PM UTC

    We're seeing recovery across all regions.

  9. monitoring Apr 08, 2026, 04:05 PM UTC

    We are disabling new free services in Singapore and partially in Oregon.

  10. monitoring Apr 08, 2026, 06:08 PM UTC

    We are continuing to monitor for any further issues.

  11. monitoring Apr 08, 2026, 06:48 PM UTC

    Paid services are continuing to see recovery across builds and deploys. Free services remain disabled and will return errors if loaded in a browser. Singapore and part of Oregon remain impacted.

  12. monitoring Apr 08, 2026, 07:44 PM UTC

    Provisioning is recovering for free and paid services across all regions. Free services have resumed serving traffic. We are continuing to monitor for further issues.

  13. resolved Apr 08, 2026, 10:11 PM UTC

    We've confirmed that our fix has addressed the issue and workloads are now scheduling normally in all regions.