Website is down
Affected: Current status by service (Website)
Timeline · 2 updates
- investigating Oct 14, 2026, 10:06 AM UTC
Website went down.
- resolved Oct 14, 2026, 10:16 AM UTC
Website recovered.
Remote Outage History
Remote is up right nowRemote had 8 outages in the last 2 years totaling 7h 54m of downtime — averaging 0.3 incidents per month.
There were 8 Remote outages since December 19, 2024 totaling 7h 54m of downtime. Each is summarised below — incident details, duration, and resolution information.
API is down
Affected: Current status by service (API)Current status by service (API)
Timeline · 2 updates
- investigating Jul 03, 2026, 03:35 PM UTC
API went down.
- resolved Jul 03, 2026, 03:50 PM UTC
API recovered.
Login unavailable for some users
Affected: Current status by service (Platform)Current status by service (Platform)
Timeline · 2 updates
- investigating Jun 22, 2026, 11:11 AM UTC
We are experiencing an issue affecting users who have set their email notifications preferences to 'Only mandatory notifications' preventing them from logging in to Remote. A fix is underway and we will update this page once it has gone live.
- resolved Jun 22, 2026, 12:50 PM UTC
The login incident has been resolved, all users should be able to enter the platform without issues
Performance degradation affecting our platform
Affected: Current status by service (Platform)Current status by service (API)Current status by service (Platform)Current status by service (API)
Timeline · 2 updates
- investigating May 05, 2026, 09:00 AM UTC
We’re investigating a performance degradation affecting Remote's platform globally. Users may experience slow or unreliable behavior across core workflows. Mitigation work is in progress, we will keep this page updated with developments.
- resolved May 05, 2026, 12:00 PM UTC
Platform performance: Resolved The immediate impact has been mitigated and performance has returned to normal. If you continue to experience any issues, please reach out to us.
Remote Website and Remote AI temporarily down
Affected: Current status by service (Website)Current status by service (Website)
Timeline · 1 update
- resolved Dec 05, 2025, 09:23 AM UTC
Due to a Cloudflare outage, some of our systems, including the Remote website, Remote AI, and our support platform, were temporarily impacted from 8:49–9:14 UTC. Everything is back up, and we will continue monitoring.
Partial outage - Bank account updates erroring
Affected: Current status by service (Platform)Current status by service (API)
Timeline · 1 update
- resolved Mar 19, 2025, 06:58 PM UTC
Users are unable to change their bank accounts used to withdraw funds across the Remote Platform. Team is investigating.
Our platform is experiencing intermittent downtime
Affected: Current status by service (Platform)Current status by service (API)
Timeline · 2 updates
- investigating Jan 13, 2025, 04:03 PM UTC
We're working on fixing the issue
- resolved Jan 13, 2025, 06:12 PM UTC
Resolved.
Platform downtime
Affected: Current status by service (Platform)
Timeline · 2 updates
- investigating Dec 19, 2024, 12:18 PM UTC
employ.remote.com is down. We apologize for the ongoing platform issues. Our team is actively working on resolving them. Expect intermittent service interruptions and slower response times. We appreciate your patience and will provide updates as we work towards a solution. Thank you for your understanding.
- resolved Dec 19, 2024, 01:00 PM UTC
We have fixed the situation and all services performing as expected. We appreciate your understanding.