Remind Outage History
Remind is up right nowPingoru has recorded 51 incidents for Remind: 4 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 5 of 744 (1%) |
| June 2026 | 1 | 1 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 1 of 744 (0%) |
| September 2026 | 1 | 2 of 720 (0%) |
| October 2026 | 0 | 0 of 515 (0%) |
Incidents, newest first
Notice September 24, 2026 Some Remind Users Experiencing Errors or Delays 2h 13m Website
Started Sep 24, 2026, 06:29 PM UTC· resolved Sep 24, 2026, 08:43 PM UTC
- investigating Sep 24, 2026, 06:29 PM UTC
We are investigating reports of intermittent errors and delays across Remind, including when adding or updating users. Some actions may time out or take longer than usual to complete. We will provide an update shortly.
- identified Sep 24, 2026, 06:41 PM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 24, 2026, 07:32 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 24, 2026, 07:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 24, 2026, 08:43 PM UTC
This incident has been resolved.
Major August 10, 2026 Virtual Phone Outage 34m Phone Calls
Started Aug 10, 2026, 04:33 PM UTC· resolved Aug 10, 2026, 05:08 PM UTC
- investigating Aug 10, 2026, 04:33 PM UTC
We identified several outages across Virtual Phone for placing & receiving calls, as well as noticing several calls being dropped.
- resolved Aug 10, 2026, 05:08 PM UTC
This incident has been resolved.
Minor June 30, 2026 Remind Rostering & Data Processing Delays 1h 25m Rostering
Started Jun 30, 2026, 09:40 PM UTC· resolved Jun 30, 2026, 11:05 PM UTC
- investigating Jun 30, 2026, 09:40 PM UTC
We are investigating reports that some users are experiencing delays with rostering and data processing. We will provide an update shortly.
- investigating Jun 30, 2026, 09:42 PM UTC
We are continuing to investigate this issue.
- resolved Jun 30, 2026, 11:05 PM UTC
We identified and have implemented a fix for the issue. We have confirmed that the issue has been resolved.
Minor May 14, 2026 81010 Short Code SMS Degradation 5h 19m Text Messages (SMS)
Started May 14, 2026, 06:24 PM UTC· resolved May 14, 2026, 11:44 PM UTC
- investigating May 14, 2026, 06:24 PM UTC
We are currently investigating an issue impacting SMS delivery and automated responses through the 81010 short code for some users.
- investigating May 14, 2026, 06:26 PM UTC
We are continuing to investigate this issue.
- investigating May 14, 2026, 07:32 PM UTC
We are continuing to investigate this issue.
- investigating May 14, 2026, 07:33 PM UTC
We are continuing to investigate issues impacting the 81010 shortcode and are actively working on mitigation and workaround options.
- identified May 14, 2026, 07:58 PM UTC
We have identified the issue affecting SMS delivery and class joins through shortcode 81010 and are actively working on mitigations.
- identified May 14, 2026, 08:40 PM UTC
We are continuing to fix the identified issue.
- identified May 14, 2026, 09:19 PM UTC
We are continuing to fix the identified issue.
- identified May 14, 2026, 10:18 PM UTC
We are continuing to fix the identified issue.
- resolved May 14, 2026, 11:44 PM UTC
This incident is resolved.
Notice October 20, 2025 Users are encountering issues with accessing or using Remind web & mobile apps 6h 12m Website, Text Messages (SMS), iOS App, Android App and 1 more
Started Oct 20, 2025, 01:51 PM UTC· resolved Oct 20, 2025, 08:03 PM UTC
- identified Oct 20, 2025, 01:51 PM UTC
The Remind experiencing system issues at this time due to a mass AWS outage this morning. Our team is diligently working to solve the problem.
- identified Oct 20, 2025, 03:19 PM UTC
AWS is recovering. We will continue working on the remaining issues.
- monitoring Oct 20, 2025, 03:21 PM UTC
AWS has implemented a fix, and we're monitoring for full recovery.
- monitoring Oct 20, 2025, 03:40 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 03:41 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 04:19 PM UTC
Our team is working hard to create capacity for our critical services. While our web & mobile app experience may still be degraded, our text and voice services are operational.
- monitoring Oct 20, 2025, 05:49 PM UTC
We're continuing to see signs of recovery, but elevated error rates will likely continue. Our team is still hard at work on this issue!
- monitoring Oct 20, 2025, 07:29 PM UTC
Remind should how be error free but still potentially slow as we continue to rebalance capacity. We'll keep working to resolve the latency!
- resolved Oct 20, 2025, 08:03 PM UTC
Remind should now be back to normal!
Notice June 12, 2025 Errors with Translations 1d 10h Website
Started Jun 12, 2025, 06:41 PM UTC· resolved Jun 14, 2025, 04:47 AM UTC
- investigating Jun 12, 2025, 06:41 PM UTC
Our translations provider is currently experience issues that lead to errors when translating content for messages in Remind. We are waiting for updates from our translations provider and will post an update when we learn more.
- monitoring Jun 12, 2025, 07:08 PM UTC
It looks like translations are working correctly now. We will continue monitoring.
- resolved Jun 14, 2025, 04:47 AM UTC
This incident has been resolved.
Minor May 30, 2025 Remind Message Delivery Errors 28m Text Messages (SMS)
Started May 30, 2025, 05:32 PM UTC· resolved May 30, 2025, 06:00 PM UTC
- investigating May 30, 2025, 05:32 PM UTC
We are investigating an issue impacting the delivery of text message sent by verified Remind organizations. Messages sent by Remind app or email are still delivering properly. We will provide an update shortly. We apologize for the inconvenience caused!
- resolved May 30, 2025, 06:00 PM UTC
This incident has been resolved.
Minor May 27, 2025 Remind Errors 3h 31m Phone Calls
Started May 27, 2025, 03:45 PM UTC· resolved May 27, 2025, 07:16 PM UTC
- investigating May 27, 2025, 03:45 PM UTC
We are investigating reports that some users are unable to make phone calls. We will provide an update shortly. We apologize for the inconvenience caused!
- identified May 27, 2025, 05:09 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 27, 2025, 07:16 PM UTC
This incident has been resolved.
Minor April 26, 2025 Delayed | Text Message Deliveries - AT&T 20d 18h Text Messages (SMS)
Started Apr 26, 2025, 12:45 AM UTC· resolved May 16, 2025, 06:47 PM UTC
- monitoring Apr 26, 2025, 12:45 AM UTC
Remind's providers have shared with us that they are experiencing delays in delivering text messages to some Remind participants, specifically for long codes with AT&T. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.
- monitoring Apr 28, 2025, 07:40 PM UTC
Remind's providers have shared with us that they are continuing to work with AT&T on delays with delivering text messages, specifically for long codes. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.
- monitoring May 07, 2025, 09:49 PM UTC
Remind's providers are continuing to work with AT&T on delays with delivering text messages, specifically for long codes. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.
- resolved May 20, 2025, 06:47 PM UTC
AT&T has informed Remind's providers that a solution has been implemented, and we are observing an improvement in traffic. We will continue to monitor the results.
Major February 3, 2025 Undelivered Text Message Deliveries 3h 33m Text Messages (SMS)
Started Feb 03, 2025, 03:03 PM UTC· resolved Feb 03, 2025, 06:37 PM UTC
- identified Feb 03, 2025, 03:03 PM UTC
Remind’s providers alerted us early this morning that they were experiencing issues delivering text messages to AT&T participants. Impacted messages were those sent between 3:44 AM and 5:04 AM Pacific Time on February 3, 2025. In the meantime, using Remind via email, our mobile app (rmd.me/a), or remind.com remains unaffected.
- identified Feb 03, 2025, 03:25 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 03, 2025, 06:37 PM UTC
This incident has been resolved.
Major December 19, 2024 Chats not loading on remind.com after signing in –
Started Dec 19, 2024, 12:45 PM UTC· resolved Dec 19, 2024, 12:45 PM UTC
- resolved Dec 20, 2024, 02:36 AM UTC
Starting this morning at 9:00am PST, some users saw a blank screen and the application was not usable after signing in. Users on mobile applications were not impacted. We identified the problem and rolled out an update. The site is now working properly.