81010 Short Code SMS Degradation
Affected: Text Messages (SMS)
Remind Outage History
Remind is up right nowRemind had 9 outages in the last 2 years totaling 593h 48m of downtime — averaging 0.4 incidents per month.
There were 9 Remind outages since June 26, 2024 totaling 593h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.
Users are encountering issues with accessing or using Remind web & mobile apps
Affected: WebsiteText Messages (SMS)iOS AppAndroid AppPhone Calls
Timeline · 9 updates
Errors with Translations
Affected: Website
Timeline · 3 updates
- investigating Jun 12, 2025, 06:41 PM UTC
Our translations provider is currently experience issues that lead to errors when translating content for messages in Remind. We are waiting for updates from our translations provider and will post an update when we learn more.
- monitoring Jun 12, 2025, 07:08 PM UTC
It looks like translations are working correctly now. We will continue monitoring.
- resolved Jun 14, 2025, 04:47 AM UTC
This incident has been resolved.
Remind Message Delivery Errors
Affected: Text Messages (SMS)
Timeline · 2 updates
- investigating May 30, 2025, 05:32 PM UTC
We are investigating an issue impacting the delivery of text message sent by verified Remind organizations. Messages sent by Remind app or email are still delivering properly. We will provide an update shortly. We apologize for the inconvenience caused!
- resolved May 30, 2025, 06:00 PM UTC
This incident has been resolved.
Remind Errors
Affected: Phone Calls
Timeline · 3 updates
- investigating May 27, 2025, 03:45 PM UTC
We are investigating reports that some users are unable to make phone calls. We will provide an update shortly. We apologize for the inconvenience caused!
- identified May 27, 2025, 05:09 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 27, 2025, 07:16 PM UTC
This incident has been resolved.
Delayed | Text Message Deliveries - AT&T
Affected: Text Messages (SMS)
Timeline · 4 updates
- monitoring Apr 26, 2025, 12:45 AM UTC
Remind's providers have shared with us that they are experiencing delays in delivering text messages to some Remind participants, specifically for long codes with AT&T. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.
- monitoring Apr 28, 2025, 07:40 PM UTC
Remind's providers have shared with us that they are continuing to work with AT&T on delays with delivering text messages, specifically for long codes. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.
- monitoring May 07, 2025, 09:49 PM UTC
Remind's providers are continuing to work with AT&T on delays with delivering text messages, specifically for long codes. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.
- resolved May 20, 2025, 06:47 PM UTC
AT&T has informed Remind's providers that a solution has been implemented, and we are observing an improvement in traffic. We will continue to monitor the results.
Undelivered Text Message Deliveries
Affected: Text Messages (SMS)
Timeline · 3 updates
- identified Feb 03, 2025, 03:03 PM UTC
Remind’s providers alerted us early this morning that they were experiencing issues delivering text messages to AT&T participants. Impacted messages were those sent between 3:44 AM and 5:04 AM Pacific Time on February 3, 2025. In the meantime, using Remind via email, our mobile app (rmd.me/a), or remind.com remains unaffected.
- identified Feb 03, 2025, 03:25 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 03, 2025, 06:37 PM UTC
This incident has been resolved.
Chats not loading on remind.com after signing in
Timeline · 1 update
- resolved Dec 20, 2024, 02:36 AM UTC
Starting this morning at 9:00am PST, some users saw a blank screen and the application was not usable after signing in. Users on mobile applications were not impacted. We identified the problem and rolled out an update. The site is now working properly.
Failed Text Message Deliveries
Affected: Text Messages (SMS)
Timeline · 2 updates
- identified Jul 01, 2024, 07:24 PM UTC
Remind's providers alerted us of an issue with delivering text messages to some Remind participant. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.
- resolved Jul 03, 2024, 01:59 PM UTC
This incident has been resolved.