Remind incident

Degraded Performance

Minor Resolved View vendor source →

Remind experienced a minor incident on October 12, 2021 affecting Website and iOS App and 1 more component, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2021, 06:45 PM UTC
Resolved
Oct 12, 2021, 07:42 PM UTC
Duration
57m
Detected by Pingoru
Oct 12, 2021, 06:45 PM UTC

Affected components

WebsiteiOS AppAndroid AppMessaging

Update timeline

  1. investigating Oct 12, 2021, 06:45 PM UTC

    The ability to message a school or a class is currently degraded. We are actively investigating and working to resolve the performance issues. Thank you for your patience

  2. identified Oct 12, 2021, 06:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 12, 2021, 07:42 PM UTC

    This incident has been resolved.