Remind incident

Degraded Platform Performance

Minor Resolved View vendor source →

Remind experienced a minor incident on February 25, 2022 affecting Website and iOS App and 1 more component, lasting 12h 30m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2022, 11:39 PM UTC
Resolved
Feb 26, 2022, 12:10 PM UTC
Duration
12h 30m
Detected by Pingoru
Feb 25, 2022, 11:39 PM UTC

Affected components

WebsiteiOS AppAndroid AppMessagingVideo

Update timeline

  1. identified Feb 25, 2022, 11:39 PM UTC

    We are currently experiencing an elevated number of errors for our website and apps. This is due to one of our service providers currently experiencing an outage. Our engineers are working closely with that team to get us fully back up and running as soon as possible. In the meantime, refreshing your browser or killing the app should restore functionality. Thanks for bearing with us!

  2. resolved Feb 26, 2022, 12:10 PM UTC

    This incident has been resolved.