Remind incident

Delayed Text Message Deliveries (Third Party Outage)

Remind experienced a notice incident on March 28, 2022 affecting Text Messages (SMS), lasting 4h 46m. The incident has been resolved; the full update timeline is below.

Started: Mar 28, 2022, 11:08 PM UTC
Resolved: Mar 29, 2022, 03:54 AM UTC
Duration: 4h 46m
Detected by Pingoru: Mar 28, 2022, 11:08 PM UTC

Affected components

Text Messages (SMS)

Update timeline

identified Mar 28, 2022, 11:08 PM UTC

Remind's providers alerted us early this morning they were experiencing delays in delivering text messages to some Remind participants. Impacted messages were those that were sent or scheduled to send on Monday, March 28th between 8:00am PST to 8:30am PST. These messages should be delivered once our service provider is back up and running. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.
resolved Mar 29, 2022, 03:54 AM UTC

This incident has been resolved.