Remind experienced a minor incident on August 4, 2022 affecting Website and Messaging, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 04, 2022, 03:13 PM UTC
We are currently experiencing slower than usual loading times for our website chat responses and updates to classes. This is due to one of our service providers currently experiencing an incident. Our engineers are working closely with that team to get us fully back up and running as soon as possible. In the meantime, Remind is fully operational via our iOS and Android mobile apps as well as via text and email. Please contact us via rmd.me/help for support with these workarounds. Unfortunately, we don't have an exact timeframe yet for recovery on web. Our apologies for any inconvenience caused!
- resolved Aug 04, 2022, 03:25 PM UTC
This incident has been resolved.