Remind experienced a notice incident on December 15, 2022 affecting Website and Text Messages (SMS) and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
WebsiteText Messages (SMS)iOS AppAndroid AppEmail MessagesPhone CallsMessagingRosteringVideoSupport
Update timeline
- investigating Dec 15, 2022, 11:32 PM UTC
The Remind service is currently experiencing an outage with filtering recipients for messaging. Currently the filter can only be set to "everyone". We hope to be fully back up and running as soon as possible and apologize for the inconvenience!
- investigating Dec 15, 2022, 11:34 PM UTC
We are continuing to investigate this issue.
- resolved Dec 15, 2022, 11:43 PM UTC
This incident has been resolved.