Remind incident

Delayed System Messages

Minor Resolved View vendor source →

Remind experienced a minor incident on March 7, 2023 affecting Text Messages (SMS) and Messaging, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2023, 06:37 PM UTC
Resolved
Mar 07, 2023, 07:16 PM UTC
Duration
38m
Detected by Pingoru
Mar 07, 2023, 06:37 PM UTC

Affected components

Text Messages (SMS)Messaging

Update timeline

  1. investigating Mar 07, 2023, 06:37 PM UTC

    Remind is currently experiencing delays in delivering automated system messages, such as notifications that you've joined a class. Some messages sent from our 81010 shortcode are delayed as well.

  2. investigating Mar 07, 2023, 06:45 PM UTC

    We have identified that this issue is only affecting our text message service. Using Remind via mobile app, email, or our website will work as expected.

  3. resolved Mar 07, 2023, 07:16 PM UTC

    This incident has been resolved.