Remind experienced a minor incident on August 18, 2023 affecting Text Messages (SMS), lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Text Messages (SMS)
Update timeline
- identified Aug 18, 2023, 12:36 AM UTC
Remind's providers alerted us they were experiencing delays in delivering text messages to some Remind participants. These messages should be delivered once our service provider is back up and running. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.
- resolved Aug 18, 2023, 01:52 AM UTC
Remind's providers have resolved the delays in delivering text messages to Remind participants. Some messages sent between 5:02p - 6:47p Pacific were delayed in reaching their recipients. At this time, all messages have been successfully delivered.