Remind incident

Remind Outage | Website and services unavailable

Critical Resolved View vendor source →

Remind experienced a critical incident on August 31, 2023 affecting Website and Text Messages (SMS) and 1 more component, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2023, 01:47 PM UTC
Resolved
Aug 31, 2023, 02:40 PM UTC
Duration
53m
Detected by Pingoru
Aug 31, 2023, 01:47 PM UTC

Affected components

WebsiteText Messages (SMS)iOS AppAndroid AppEmail MessagesPhone CallsMessagingRosteringVideoSupport

Update timeline

  1. investigating Aug 31, 2023, 01:47 PM UTC

    The Remind service is currently experiencing downtime. Our team is engaged and working toward resolution as quickly as possible. We will share updates as they are available here.

  2. investigating Aug 31, 2023, 01:49 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 31, 2023, 02:08 PM UTC

    We are continuing to investigate this issue.

  4. identified Aug 31, 2023, 02:32 PM UTC

    Our team has identified the issue and corrected it. We continue to investigate and monitor performance-related issues at this time.

  5. resolved Aug 31, 2023, 02:40 PM UTC

    This incident has been resolved.