Remind experienced a major incident on February 3, 2025 affecting Text Messages (SMS), lasting 3h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Text Messages (SMS)
Update timeline
- identified Feb 03, 2025, 03:03 PM UTC
Remind’s providers alerted us early this morning that they were experiencing issues delivering text messages to AT&T participants. Impacted messages were those sent between 3:44 AM and 5:04 AM Pacific Time on February 3, 2025. In the meantime, using Remind via email, our mobile app (rmd.me/a), or remind.com remains unaffected.
- identified Feb 03, 2025, 03:25 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 03, 2025, 06:37 PM UTC
This incident has been resolved.