Remind Outage History

Remind is up right now

Remind had 11 outages in the last 2 years totaling 555h 26m of downtime — averaging 0.5 incidents per month.

There were 11 Remind outages since December 19, 2024 totaling 555h 26m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.remind.com

Notice September 24, 2026

Some Remind Users Experiencing Errors or Delays

Detected by Pingoru
Sep 24, 2026, 06:29 PM UTC
Resolved
Sep 24, 2026, 08:43 PM UTC
Duration
2h 13m
Affected: Website
Timeline · 5 updates
  1. investigating Sep 24, 2026, 06:29 PM UTC

    We are investigating reports of intermittent errors and delays across Remind, including when adding or updating users. Some actions may time out or take longer than usual to complete. We will provide an update shortly.

  2. identified Sep 24, 2026, 06:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 24, 2026, 07:32 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 24, 2026, 07:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 24, 2026, 08:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 10, 2026

Virtual Phone Outage

Detected by Pingoru
Aug 10, 2026, 04:33 PM UTC
Resolved
Aug 10, 2026, 05:08 PM UTC
Duration
34m
Affected: Phone Calls
Timeline · 2 updates
  1. investigating Aug 10, 2026, 04:33 PM UTC

    We identified several outages across Virtual Phone for placing & receiving calls, as well as noticing several calls being dropped.

  2. resolved Aug 10, 2026, 05:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 30, 2026

Remind Rostering & Data Processing Delays

Detected by Pingoru
Jun 30, 2026, 09:40 PM UTC
Resolved
Jun 30, 2026, 11:05 PM UTC
Duration
1h 25m
Affected: Rostering
Timeline · 3 updates
  1. investigating Jun 30, 2026, 09:40 PM UTC

    We are investigating reports that some users are experiencing delays with rostering and data processing. We will provide an update shortly.

  2. investigating Jun 30, 2026, 09:42 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 30, 2026, 11:05 PM UTC

    We identified and have implemented a fix for the issue. We have confirmed that the issue has been resolved.

Read the full incident report →

Notice June 12, 2025

Errors with Translations

Detected by Pingoru
Jun 12, 2025, 06:41 PM UTC
Resolved
Jun 14, 2025, 04:47 AM UTC
Duration
1d 10h
Affected: Website
Timeline · 3 updates
  1. investigating Jun 12, 2025, 06:41 PM UTC

    Our translations provider is currently experience issues that lead to errors when translating content for messages in Remind. We are waiting for updates from our translations provider and will post an update when we learn more.

  2. monitoring Jun 12, 2025, 07:08 PM UTC

    It looks like translations are working correctly now. We will continue monitoring.

  3. resolved Jun 14, 2025, 04:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 30, 2025

Remind Message Delivery Errors

Detected by Pingoru
May 30, 2025, 05:32 PM UTC
Resolved
May 30, 2025, 06:00 PM UTC
Duration
28m
Affected: Text Messages (SMS)
Timeline · 2 updates
  1. investigating May 30, 2025, 05:32 PM UTC

    We are investigating an issue impacting the delivery of text message sent by verified Remind organizations. Messages sent by Remind app or email are still delivering properly. We will provide an update shortly. We apologize for the inconvenience caused!

  2. resolved May 30, 2025, 06:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 27, 2025

Remind Errors

Detected by Pingoru
May 27, 2025, 03:45 PM UTC
Resolved
May 27, 2025, 07:16 PM UTC
Duration
3h 31m
Affected: Phone Calls
Timeline · 3 updates
  1. investigating May 27, 2025, 03:45 PM UTC

    We are investigating reports that some users are unable to make phone calls. We will provide an update shortly. We apologize for the inconvenience caused!

  2. identified May 27, 2025, 05:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 27, 2025, 07:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 26, 2025

Delayed | Text Message Deliveries - AT&T

Detected by Pingoru
Apr 26, 2025, 12:45 AM UTC
Resolved
May 16, 2025, 06:47 PM UTC
Duration
20d 18h
Affected: Text Messages (SMS)
Timeline · 4 updates
  1. monitoring Apr 26, 2025, 12:45 AM UTC

    Remind's providers have shared with us that they are experiencing delays in delivering text messages to some Remind participants, specifically for long codes with AT&T. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

  2. monitoring Apr 28, 2025, 07:40 PM UTC

    Remind's providers have shared with us that they are continuing to work with AT&T on delays with delivering text messages, specifically for long codes. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

  3. monitoring May 07, 2025, 09:49 PM UTC

    Remind's providers are continuing to work with AT&T on delays with delivering text messages, specifically for long codes. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

  4. resolved May 20, 2025, 06:47 PM UTC

    AT&T has informed Remind's providers that a solution has been implemented, and we are observing an improvement in traffic. We will continue to monitor the results.

Read the full incident report →

Major February 3, 2025

Undelivered Text Message Deliveries

Detected by Pingoru
Feb 03, 2025, 03:03 PM UTC
Resolved
Feb 03, 2025, 06:37 PM UTC
Duration
3h 33m
Affected: Text Messages (SMS)
Timeline · 3 updates
  1. identified Feb 03, 2025, 03:03 PM UTC

    Remind’s providers alerted us early this morning that they were experiencing issues delivering text messages to AT&T participants. Impacted messages were those sent between 3:44 AM and 5:04 AM Pacific Time on February 3, 2025. In the meantime, using Remind via email, our mobile app (rmd.me/a), or remind.com remains unaffected.

  2. identified Feb 03, 2025, 03:25 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Feb 03, 2025, 06:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 19, 2024

Chats not loading on remind.com after signing in

Detected by Pingoru
Dec 19, 2024, 12:45 PM UTC
Resolved
Dec 19, 2024, 12:45 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Dec 20, 2024, 02:36 AM UTC

    Starting this morning at 9:00am PST, some users saw a blank screen and the application was not usable after signing in. Users on mobile applications were not impacted. We identified the problem and rolled out an update. The site is now working properly.

Read the full incident report →