Remarkety incident

AWS infrastructure issue

Notice Ongoing View vendor source →

Remarkety is currently experiencing a notice incident affecting Web Application and Automations and 1 more component, which began 209d ago. The vendor's full update timeline is below.

Started
Oct 20, 2025, 06:38 PM UTC
Resolved
Ongoing
Duration
● 208d 13h
Detected by Pingoru
Oct 20, 2025, 06:38 PM UTC

Affected components

Web ApplicationAutomationsReportingLink Shortening and RedirectionEvent pipelineEmail DeliverySMS DeliveryCDN (Cloudfront)Cloudflare CDN/CacheDNS Servers

Update timeline

  1. monitoring Oct 20, 2025, 06:38 PM UTC

    Some services are experiencing delays due to an ongoing AWS infrastructure issue affecting multiple providers. Impact: Store Data Sync - Experiencing delays Events Processing - Experiencing delays Email Sends - Experiencing delays What We're Doing: Our teams are working closely with AWS and continuing efforts to stabilize the platform and reduce latency, but we expect customers to continue to see periods of elevated latency and increased error rates until services are fully restored.

  2. monitoring Oct 21, 2025, 07:41 AM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 21, 2025, 07:43 AM UTC

    We are continuing to monitor for any further issues.