Relu experienced a minor incident on October 19, 2026 affecting Services (Order processing), lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Services (Order processing)
Update timeline
- investigating Oct 19, 2026, 09:00 AM UTC
Due to an ongoing issue with AWS some orders are failing to process
- resolved Oct 19, 2026, 09:20 AM UTC
The AWS issue has been resolved, and order processing is now again fully operational. We apologize for the disruption.