RelayPro incident

Relay Assistant and Translation Delays

Minor Resolved View vendor source →

RelayPro experienced a minor incident on December 17, 2024, lasting 8s. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2024, 08:30 PM UTC
Resolved
Dec 17, 2024, 08:30 PM UTC
Duration
8s
Detected by Pingoru
Dec 17, 2024, 08:30 PM UTC

Update timeline

  1. identified Dec 16, 2024, 03:17 PM UTC

    Our engineers are continuing to work toward a resolution to the issue affecting the Relay Assistant and translation functionality resulting in delays in these requests completing. We will continue to provide updates as we have them. We appreciate your patience and understanding.

  2. monitoring Dec 16, 2024, 08:18 PM UTC

    Our engineers have implemented a solution. We will continue to monitor and provide updates as we have them. We appreciate your patience and understanding.

  3. monitoring Jan 06, 2025, 07:02 PM UTC

    This issue has been resolved. Please reach out to Support if you experience any further issues.

  4. resolved Jan 06, 2025, 07:02 PM UTC

    This incident has been resolved.