RelayPro experienced a minor incident on March 23, 2021, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Mar 23, 2021, 02:46 PM UTC
Our inbound ticketing system for Enterprise support is currently down and is unable to process new inbound tickets or replies from our Enterprise customers. We are working with our platform provider to get our ticketing system back up and running as soon as possible. If you have any pressing matters that need to be addressed immediately, please contact your Customer Success Manager or Trial contact directly for a more timely response until our ticketing platform is back up and running. We appreciate your patience.
- resolved Mar 23, 2021, 04:14 PM UTC
This incident has been resolved.