RelayPro incident

Stalled Activations and Cancellations

Minor Resolved View vendor source →

RelayPro experienced a minor incident on June 4, 2021 affecting Activations, lasting 2d 14h. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2021, 11:42 PM UTC
Resolved
Jun 07, 2021, 01:52 PM UTC
Duration
2d 14h
Detected by Pingoru
Jun 04, 2021, 11:42 PM UTC

Affected components

Activations

Update timeline

  1. investigating Jun 04, 2021, 11:42 PM UTC

    We're currently investigating an issue that is causing Relay activations and deactivations to be delayed at this time.

  2. investigating Jun 05, 2021, 03:51 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 05, 2021, 05:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 07, 2021, 01:52 PM UTC

    This incident has been resolved.