RelayPro incident

Degraded performance

Minor Resolved View vendor source →

RelayPro experienced a minor incident on August 23, 2021, lasting 3h 40m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2021, 08:58 PM UTC
Resolved
Aug 24, 2021, 12:38 AM UTC
Duration
3h 40m
Detected by Pingoru
Aug 23, 2021, 08:58 PM UTC

Update timeline

  1. identified Aug 23, 2021, 08:58 PM UTC

    We are currently investigating an issue that is degrading the performance of message playback, incident history, and location history.

  2. monitoring Aug 23, 2021, 09:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 24, 2021, 12:38 AM UTC

    This issue was resolved at 6:40 PM EST